USEFUL EXPRESSIONS

PLACING ORDERS

Openings
1. We have received your letter of.............and should be glad if you would accept our order for the following goods:
2. We thank you for your letter (quotation) of...................and should be glad if you would accept our order for the following goods:
3. We are obliged for your quotation of....................and enclose our official order for the following:
4. We confirm our telephone conversation of this morning and enclose our official order for the following:
5. Please supply (send) the following items as quickly as possible and charge to our account.
6. The prices quoted in your letter of...............are satisfactory. Please arrange to deliver the following items at once:
7. Please inform us (let us know) by return when we may expect delivery of the goods ordered on..............
8. We shall be glad to know when we may expect delivery of the goods ordered on..............
9. Please (kindly) inform us when we may expect delivery of the goods ordered on..............
10. It will help us to know when we may expect delivery of the goods ordered on...............

Endings
11. We shall be grateful for prompt delivery as the goods are needed urgently.
12. Please (kindly) acknowledge this order and confirm that you will be able to deliver by............
13. We hope to receive (look forward to receiving) your advice of delivery by return of post.


ACKNOWLEDGING ORDERS

Openings
14. We thank you for your order of............... and will despatch the goods by................
15. We acknowledge with thanks your order of.............. and enclose our invoice No. .............
16. We are pleased to inform you that the goods included in your order of............have been sent to you today by..............
17. We are sorry to have to tell that we cannot supply the goods you ordered on..........because...........

Endings
18. We feel sure you will find these goods satisfactory in every way and perfectly suited to your needs.
19. We hope (trust) the goods will reach you safely and in good time and that you will be pleased with them.
20. We hope (trust) we may have further orders from you as time goes on.
21. We have been very happy to serve you and look forward to receiving your further orders.
22. We hope you will be well pleased with the goods and that we can establish a pleasant and lasting business connection with you.
23. We are pleased to inform you that the goods ----- have been despatched today
----- will be despatched in.............
----- are now awaiting collection at...............


GLOSSARY
1. carriage paid : transportation costs paid by the seller
2. carriage forward : transportation costs paid by the buyer
3. preliminary negotiations : earlier discussions as to terms
4. current demand : demand at the present time
5. after sight : from date bill is accepted
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