Parts of Business Letter

1. Heading/letterhead : The company and address for sender
2. Dateline
3. Reference Line : Initial the signaturer and the letter's typist
4. Inside Address : The name and address for receiver
5. Attention Line : The name or important thing
6. Salutation
7. Body of letter : Opening, content, and closing
8. Complimentary Close
9. Enclosure

REFFERENCES for ENGLISH CORRESPONDENCE

1. King, W. F. and Cree, D. Ann. 1986. English Business Letters. New Edition, Revised by David O'Gormon. London: Longman
2. Gartside, L. 1979. Model Business Letters. London: Mc Donald and Evans Ltd.
3. Bowman. Joel P. and Branchaw, Bernadine P. 1980. Successful Communication in Business. San Fransisco: Harper and Row.
4. Knapper, Arno F. and Newcomb, Loda I. 1980. A Style Mannual for Written Communication. Columbus, Ohio: Grid Publishing.

Reply to inquiry

Master Computer Center
Manufacturer and Distributor
235 Orchard Street
Singapore
23 Pebruary, 2010
PT. Danacom
Jl. Merdeka Selatan 113-116
Jakarta Selatan 931101
Dear Sirs,
Thank you for your inquiry of 20 Pebruary 2010. Separately, we are sending you our most recent catalogue, price list, various discounts and regular trade terms.
We are looking forward to booking your order, and thank you for your interest to our products.
Yours sincerely,
Stephen Cow
Export Manager

Inquiry Letter

PT. DANACOM
Jl. Merdeka Selatan 113-116
Jakarta Selatan 931101
20 Pebruary, 2010
Master Computer Center
Manufacturer and Distributor
235 Orchard Street
Singapore
Dear Sirs,
We have read your advertisement in the Jakarta Post of 11 Pebruary 2010 concerning various product of computers and peripherals. As a leading computer distributor in Indonesia, we are interested in importing modern computers to update our stock.
We would be glad to receive your most recent catalogue, price list and available discount for bulk order. Please also let us know your regular trade terms. If your prices are competitive and your terms are satisfactory, we may establish a profitable business with you.
Thank you for your kind attention and we are looking forward to your prompt reply.
Yours sincerely,
Faisal Rizfany
President Director

Letter Classification

1. Social Letters
1.1 Employment letter
1.2 Application letter
1.3 Letter of invitation for an interview
1.4 Reply to letter of invitation for an interview
1.5 Acceptance letter
1.6 Letter of refusal
1.7 Letter of resignation
1.8 Letter of ticket reservation
1.9 Appreciation letter
1.10 Letter of invitation
1.11 Letter of congratulation
1.12 letter of introduction
1.13 Letter of condolence

2. Business Letters
2.1 Inquiry letter
2.2 Reply to inquiry
2.3 Order letter
2.4 Reply to order
2.5 Complaint letter
2.6 Adjustment letter
2.6 Collection letter
2.7 Insurance letter
2.8 Credit letter
2.9 Banking letter

3. Personal Letters
3.1 Friendship letter
3.2 Family letter
3.3 Love letter

FORMS OF BUSINESS LETTER
1. Block Style
2. Full-Block Style
3. Semi-Bolock Style
4. Hanging Style
5. Indented Style

Course Outline of English Correspondence

Course Outline of English Correspondence


1st Meeting : Introduction to the course
2nd Meeting : Forms of business letter
3rd Meeting : Parts of business letter
4th Meeting : Inquiry letter and reply to inquiry
5th Meeting : Order letter
6th Meeting : Invoice and reply to order letter
7th Meeting : Complaint letter
8th Meeting : Adjusment letter
9th Meeting : Goodwill letters
10th Meeting : Hotel reservation
11th Meeting : Booking letter and confirmation
12th Meeting : E-mail
13th Meeting : Application letter
14th Meeting : Curriculum Vitae

There will be assignment in every meeting and it must be submitted. The assignments have tobe typed in quarto. The students should prepare laptop for mid test and final test because there will be direct test. The final score is based on the attendance, assignment, mid test and final test. It will be calculated based on the English Correspondence passing grade and it will be arranged later.